1. Our Commitment to You

At Checkin, your privacy is our priority. We are committed to protecting your personal information, being transparent about the data we collect, how we use it, and providing you with control over your information in compliance with global privacy regulations.

2. Who We Are

Checkin is operated by Checkin App PTY LTD, located at 81-83 Campbell Street, Surry Hills, Australia. If you have any questions or concerns about this Privacy Policy, please contact us at contact@check-in.au.

For localised support, you can contact:

•US: us-support@check-in.au

•UK: uk-support@check-in.au

•EU: eu-support@check-in.au

3. Where This Privacy Policy Applies

This Privacy Policy applies to our website, mobile app, and other services under the brand Checkin (collectively referred to as our “services”). By using our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

4. Information We Collect

Information You Provide Us:

•Account Information: 

Name, email address, phone number (optional), and other information necessary for account creation.

•Profile Information: 

Profile picture, bio, preferences, and other optional details.

•Check-In Data:

Information about your check-ins, including location, date, and time.

•Payment Information:

We process payment information through Apple and Google payment platforms; no payment details are stored by us.

Information We Collect Automatically:

•Usage Data: Interactions with our services, including visited pages, features used, and timestamps.

•Device Information: Device type, hardware/software details, IP address, and device identifiers.

•Location Data: Precise location data if enabled.

•Chat Logs: Messages exchanged through our app’s chat feature.

Information from Third Parties:

•Social Media Accounts: Data from linked accounts, such as profile pictures and friend lists, based on your permissions.

5. How We Use Information

We use your information to:

•Provide and enhance our services.

•Personalise your experience.

•Communicate about updates, promotions, and features.

•Process transactions and related notifications.

•Monitor and analyse trends for improving app performance.

•Detect and prevent fraud and other illegal activities.

•Comply with legal and regulatory obligations.

6. How We Share Information

We do not sell your personal data. However, we may share it as follows:

•With Other Users: Profile and check-in details you choose to share.

•Service Providers: Third-party vendors handling hosting, payment processing, and customer support.

•Contractors: Technical or customer support-related tasks.

•For Legal Reasons: As required to comply with legal obligations or protect the rights and safety of Checkin or others.

•With Potential Partners or Advertisers: We may share aggregated or anonymised demographic data, such as general user trends or statistics, with potential partners or advertisers. This data does not include information that can identify you as an individual.

7. Cross-Border Data Transfers

Your data may be transferred and stored in countries outside your region, including Australia, the US, and the EU. We ensure your data is protected through robust encryption and compliance with applicable laws, such as the GDPR.

8. Your Rights and Choices

For EU Residents (GDPR):

•Access: Request a copy of your personal data.

•Rectify: Correct inaccurate or incomplete data.

•Erase: Request deletion of your data.

•Restrict: Limit certain data processing activities.

•Portability: Receive your data in a machine-readable format.

•Object: Opt out of specific uses, like marketing.

For California Residents (CCPA):

•Right to Know: Access details about the categories of personal data we collect.

•Right to Delete: Request deletion of your personal data.

•Right to Opt-Out: Decline the sale of your data (we do not sell data).

•Non-Discrimination: Exercise your rights without impact on service quality.

For French Residents:

We comply with French-specific requirements under the GDPR, including the right to define directives regarding your data after your death.

To exercise your rights, contact us at:

•EU Support: eu-support@check-in.au

9. Data Retention

We retain your data only as long as necessary for legitimate business or legal purposes. Upon account closure, we retain your data for 365 days for safety and fraud prevention, unless required by law to retain it longer.

10. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect data from individuals under 18. If we learn of such collection, we will delete the data immediately.

11. Security Measures

We employ industry-standard security measures, including encryption and regular audits, to protect your data from unauthorized access, alteration, or loss.

12. Your Preferences

You can manage your data collection preferences through settings, including opting out of location services or personalized communications.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be notified via our app or website, and your continued use constitutes acceptance of the revised terms.

14. Contact Us

If you have any questions about this Privacy Policy, contact us at contact@check-in.au.

For localised support, you can contact:

•US Support: us-support@check-in.au

•UK Support: uk-support@check-in.au

•EU Support: eu-support@check-in.au

Thank you for trusting Checkin. We are committed to ensuring your privacy and delivering a safe, personalized experience.